RESEARCH HELPS NATIONAL HMO

REDUCE COSTS BY $500K

PER YEAR

Capability: Market Insight 

Axiom Tools: Observational Research  Process Mapping

Business Objective

  • Optimize operating room (O.R.) procedures to uncover unmet and underserved needs

Strategy

  • Document O.R. processes using observation and depth interviews
  • Create a process map with roles and responsibilities
  • Complete cost accounting analysis

Results

  • Reduced costs by $500,000 per year, per site
  • Improved safety in the O.R.
43or

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