RESEARCH HELPS NATIONAL HMO
REDUCE COSTS BY $500K
PER YEAR
Capability: 
Market Insight
Axiom Tools: Observational Research Process Mapping
Business Objective
-
Optimize operating room (O.R.) procedures to uncover unmet and underserved needs
Strategy
-
Document O.R. processes using observation and depth interviews
-
Create a process map with roles and responsibilities
-
Complete cost accounting analysis
Results
-
Reduced costs by $500,000 per year, per site
-
Improved safety in the O.R.
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